By submitting a review on Local Pros partner profiles, you agree to provide honest, factual feedback based on your direct experience. Please follow these rating guidelines:
5 Stars – Excellent Service
- High-quality work meeting specifications
- Professional conduct and fair pricing
- Timely completion and clean worksite
- Minor issues promptly resolved
4 Stars – Good Service
- Satisfactory work quality
- Reasonable communication and pricing
- Minor delays or issues that were resolved
- Generally professional conduct
3 Stars – Average Service
- Acceptable work with some quality concerns
- Communication or timeline issues
- Unexpected costs or changes
- Multiple minor problems requiring follow-up
2 Stars – Poor Service
- Substantial quality issues
- Major scope or pricing deviations
- Property damage with reluctant resolution
- Significant safety or professionalism concerns
1 Star – Unacceptable Service
- Incomplete work after payment
- Unresolved major property damage
- Fraudulent behavior
- Serious safety violations
Local Pros reserves the right to:
- Remove reviews that don’t align with these guidelines
- Adjust or remove ratings for issues that have been resolved
- Remove reviews based on personal conflicts rather than service quality
- Request verification of service
- Update these terms as needed
Guidelines for Reviewers:
- Focus on work quality and service delivery
- Provide specific details and photos when possible
- Minor communication issues or personal preferences alone don’t justify 1-2 star ratings
- Consider giving service providers an opportunity to resolve issues before posting extremely negative reviews
- All claims must be factual and verifiable
Reviews containing hate speech, personal attacks, or unrelated complaints will be removed.